Nikhil Nath (Moderator)
Founder & CEO, Knowcross
Nikhil Nath is the Founder and Chief Executive Officer of Knowcross, a leader in SaaS (Software-as-a-Service) technology for the global hotel industry.
Nikhil’s professional career began at Goldman Sachs in 1993. In 1995, he joined the now Deloitte-owned Monitor Company as a strategy consultant, dividing his time between the company’s offices in Hong Kong, London, New Delhi and Paris. In 2000, Nikhil joined Antfactory, a London based technology fund that invested in the first wave of internet companies. In 2002, Nikhil set up Knowcross with the aim of modernizing hotel operations with technology.
Today, Knowcross has offices in Washington D.C., London, New Delhi, Singapore and Shanghai and a global customer base that spans over 40+ countries. Knowcross is a trusted partner to some of the world’s most well-known global brands and marquee independants.
James Walkden (Panelist)
Area Director of Operations Australia, New Zealand & Pacific, Marriott Hotels
James Walkden is a passionate industry professional with over 25 years of experience working for global brands including Hilton, Four Seasons, Starwood and Marriott. After graduating from Nottingham University in the UK James started his career with Hilton specializing in Food and Beverage. His desire to travel and experience more of the world saw him travel extensively before migrating to Australia in 2000, the place he now calls home with his wife and daughter.
He later moved to Asia where he has held the position of Hotel Manager at W Hong Kong and General Manager at The Westin Xi’an. After the merger between Starwood and Marriott, January 2017 saw James relocate back down under appointed as Area Director of Operations for Marriott International overseeing operations for the 34 operating and 20 pipeline hotels across Australia, New Zealand and the Pacific.